You’ve got questions, we’ve got answers.
We've compiled some commonly asked questions about our graphic design, photography and marketing services. If you have any other inquiries, please don't hesitate to contact us directly. We're here to help!
Frequently Asked Questions
Q: What services does your agency offer?
A: We offer a wide range of services, including photography, logo design, branding, website design, social media marketing, print design, packaging design, advertising campaigns, and more. Our goal is to provide comprehensive solutions to help your business succeed in the digital and offline landscapes. CLICK HERE to explore our services.
Q: How much experience does your team have?
A: Our team is led by Rosemary March who has over 10 years experience in corporate graphic design, photography and marketing. We carefully select individuals who possess a strong creative flair, technical expertise, and a deep understanding of effective marketing strategies to work with us. Our collective experience allows us to deliver outstanding results for our clients. CLICK HERE to get to know Rosemary.
Q: Can you handle projects of any size?
A: Absolutely! We cater to projects of all sizes, from small businesses to large corporations. We understand that every project is unique and requires a tailored approach. Our team is well-equipped to handle projects of any scale and complexity.
Q: How long does it typically take to complete a project?
A: Project timelines can vary depending on the scope and complexity of the work involved. Smaller projects such social media graphics may take a few days to a week, while larger projects like website design or branding could take upwards of four weeks. Our team is readily available and timelines are estimated heavily on client participation and availability. We work closely with our clients to establish realistic deadlines and keep them informed throughout the process.
Q: What if I have a specific vision or concept in mind?
A: We encourage our clients to share their ideas, visions, and concepts with us. We believe in a collaborative approach and value your input. Our team will work closely with you to understand your requirements and bring your vision to life, ensuring that the final result aligns with your expectations. For each branding project, we will ask that you complete our Brand Questionnaire and participate in a discovery zoom call with our team to further understand your vision for your project.
Q: Do you offer printing services for designs?
A: While we primarily focus on design and marketing, we have established partnerships with trusted printing vendors. We can assist you in coordinating the printing process and ensuring that your designs are executed to the highest standards.
Q: How do you ensure the quality of your designs?
A: Quality is our top priority. Our team is dedicated to delivering designs that are visually appealing, impactful, and aligned with your brand identity. We stay updated with the latest design trends, tools, and techniques to provide innovative solutions. Additionally, we conduct thorough quality checks throughout the design process to maintain consistency and excellence.
Q: Can you help with ongoing marketing efforts?
A: Absolutely! We understand that marketing is an ongoing process, and we offer comprehensive support for your marketing efforts. Whether you need assistance with social media management, content creation, or advertising campaigns, our team is here to help you achieve your marketing goals. If your team requires a more hands-on, in-depth marketing strategy and SEO services, we can also refer your to one of our trusted brand partners.
Q: Do you work with other agencies and marketing companies?
A: Yes, we do! If you have a marketing, social media, web development or SEO company, our team is happy to work with you to provide graphics and photography for your clients. Project '“white-labelling” is available by request. A majority of our work is based on referrals and we are happy to work closely with other agencies to deliver exceptional service and solutions for their clients.
Q: How much do your services cost?
A: Our pricing varies depending on the specific services required and the scope of the project. We offer customized packages tailored to meet the unique needs and budget of each client. CLICK HERE to view our services and some packaged pricing. Hourly, Half-Day and Full-Day rates are also available by request. To get a precise estimate, please contact us with details about your project, and we'll be happy to provide a quote.
Q: Do you offer payment plans?
A: Yes, for larger marketing and graphic design projects, 50% of the project cost is due at beginning of the project and to secure your spot in our calendar. The balance is due at completion of the project before the final design files are released. For on-going clients, monthly and bi-weekly billing is also available by request.
Q: How can I get started with your services?
A: Getting started is easy! Simply reach out to us via phone, email, or through our website's contact form. We'll schedule a consultation to discuss your project in detail, understand your goals, and provide recommendations. From there, we'll develop a plan of action to bring your vision to life. CLICK HERE to contact our team.
We hope these FAQs have provided you with helpful insights into our graphic design, photography and marketing services. If you have any further questions or require additional information, please don't hesitate to get in touch. We look forward to working with you!